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Privacy Policy

Valid from October 20, 2022

Privacy Policy

  1. General information

Responsible for the data protection according to GDPR for the domain www.china-certification.com:
MPR China Certification GmbH
Kaiserstr. 65, 60329 Frankfurt am Main, Germany
Tel.: +49 69 2713769150
Registered under number: HRB 101427
At court: Frankfurt am Main
Responsible for the privacy policy and data protection: Julian Busch, +49 69 2713769150

For the domains www.certification-india.com, www.korea-certification.com, www.africa-certification.com, www.certification-japan.com as well as www.mpr-international.com is the responsible body in terms of data protection law:
MPR International GmbH
Kaiserstr. 65, 60329 Frankfurt am Main, Germany
Tel.: 069 2713769261
Entry in the commercial register
Registration number: HRB 117902
Register court: Frankfurt am Main
Responsible for data protection: Julian Busch, 069 2713769261
The data protection guidelines of MPR International GmbH are congruent in the essential points with those of MPR China Certification GmbH.
The privacy policy of MPR International GmbH can be viewed here:
https://certification-india.com/en/privacy-policy/

We, the MPR China Certification GmbH, Kaiserstr. 65, 60329 Frankfurt am Main, Germany (further information are available in the imprint) are the local website operator (Art. 13 par. 1 GDPR). We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website or our service, various personal data are collected. Personal information is information that personally identifies you. We collect, store and use personal information solely for the purpose and to the extent that you permit us to use our website.

Please note that data transmission over the Internet (for example, when communicating via e-mail) may have security vulnerabilities. With regard to the transfer process, we have no influence

  1. Compulsory information and exact description:
  2. Required information
  3. Type of data and group of persons
    a. Types of processed data:

    – contact details (e.g. e-mail).
    – content data (e.g. text input).
    – usage data (e.g. access times, page navigation).
    – Meta / communication data (e.g. IP addresses).
  4. Categories of persons
    Visitors and users of the website
  5. Legal basis of the data collection (Art. 13 par. 1 c GDPR)
    a. Visit the website without input
    Various data are automatically collected when visiting the website. These are above all technical data (for example Internet browser, operating system or time of the page request). The collection of this data occurs automatically as soon as you enter our website and is necessary to establish the connection with you. The collection of these data is based on the legitimate interest within the meaning of Art. 6 par. 1 f GDPR data.
  6. Use of the contact / order form/ Chat
    Your data will continue to be collected by using our contact / order form/ Chat. This data collection then takes place on the basis of their consent (Art. 6 par. 1 a GDPR) or with regard to the mandatory fields for pre-contractual contacting or the provision of the desired information (Art. 6 par. 1 b GDPR). The data collection of the combination of first and last names is based on the fact that our offers are aimed exclusively at traders on the basis of legitimate interest (Art. 6 par. 1 f GDPR).

After using the contact / order form/ Chat, we collect, process and use your personal data entered into the forms only insofar as they are necessary for the establishment, content or modification of our contract with you (inventory data) or for further information about our current or future services on the basis of legitimate interest (Art. 6 par. 1 f GDPR).

We only collect, process and use personal data on the use of our website (usage data) to the extent necessary to enable you to make use of our offers. The use of the inventory and usage data is based on the fulfillment of our contract or pre-contractual measures (Art. 6 par. 1 b GDPR). Data which is voluntary in the contact form or elsewhere is marked as such. This data collection then takes place on the basis of their consent (Art. 6 par. 1 a GDPR).

  1. Duration of storageThe storage of the data is based on Art. 6 par. 1 b GDPR (processing of data for the performance of a contract). We retain the data for the duration of the legal retention periods. (Art. 17 par. 3 B GDPR)
  2. Right to information
    At any time you have the right to obtain free information about the origin, recipient and purpose of the personal data stored about you (Art. 13 par. 2 b GDPR).

You also have the right to request the correction, blocking or deletion of these data (Art. 13 par. 2 b GDPR). Furthermore, you can revoke this consent at any time for information that is collected on the basis of their consent (Art. 13 par. 2 b GDPR).

You can always contact us for any questions about data protection. Furthermore, you have a right of appeal to the competent supervisory authority (Art. 13 par. 2 d GDPR).

  1. Data portability
    You have the right to receive the data that we process on the basis of your consent or in fulfillment of a contract, to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of the data to another person in charge, this will only be done if technically feasible (Art. 20 GDPR).
  2. Cooperation with contract (data) processors and third parties
    If we share or reveal information with other persons and / or businesses, e.g. Contractors or third parties, transmit data to them or otherwise give them access to the data, this is done exclusivelyon the basis of a legal permission (for example, if a transmission of the data in accordance with Art. 6 par. 1 b GDPR is required to fulfill the contract, you have agreed a legal obligation to do so orbased on our legitimate interests (such as the use of agents, web hosts, etc.).

Insofar as we entrust third parties with the processing of data on the basis of a so-called “contract processing contract”, the transfer is made on the basis of Art. 28 GDPR.

  1. Detailed Description
  2. Visit our site without your own input
    Various data is collected automatically when visiting the website through our IT systems. These are above all technical data (for example Internet browser, operating system or time of the page request). The collection of this data is automatic as soon as you enter our website. Part of the data is collected to ensure a flawless provision of the website. Other data can be used to analyze your user behavior. We do not collect this data with personal data. The data remain for us technical data without personal reference.
  3. Data using the contact and/or order formVisitors to our website, who want to contact our company or intent to order brochures or data sheets, we offer the possibility to use our contact and/or order form. This requires the input of personal data, such as First name and surname, e-mail. These entries are not published and are only for communication between us and you for the purpose of contacting us or for the purpose of sending the information requested and for the purpose of sending further information on current and future services.

“Strato” also stores all the technical data required for the correct display and loading of the website. There is an order processing agreement with “Strato” within the meaning of Art. 28 GDPR.

Website hoster: STRATO AG, Otto-Ostrowski-Straße 7, 10249 Berlin, Register Court Berlin Charlottenburg, HRB 79450

MPR China Certification GmbH uses services provided by the software company HubSpot.
HubSpot is a US company with a branch in Ireland.
HubSpot European Headquarters
Ground Floor, Two Dockland Central
Guild Street, Dublin 1,
Ireland
Phone: +353 1 5187500

We use HubSpot for our marketing activities. This is a software solution that covers various aspects of our online marketing.

These include:
E-mail marketing (newsletters and automated mailings, for example, to provide downloads)
Contact management (e.g. user segmentation & CRM)
Landing pages and contact forms

This information and the contents of our website are stored on servers of our software partner HubSpot in Ireland. They can be used by our company to connect with visitors of our website and to determine what services of our company visitors are interested in. This constitutes a legitimate interest within the meaning of Art. 6 (1)(f) GDPR.
All information we collect is subject to this Privacy Policy.
In accordance with Art. 28 GDPR, we have concluded a contract processing agreement with HubSpot Ireland and fully implement the resulting requirements.
HubSpot is certified under the terms of the EU-US Privacy Shield Framework and is governed by the TRUSTe’s Privacy Seal and the US-Swiss Safe Harbor Framework.

More information on HubSpot’s privacy policy can be found here:
https://legal.hubspot.com/privacy-policy?
More information on the use of cookies by HubSpot can be found here:
https://knowledge.hubspot.com/articles/kcs_article/reports/what-cookies-does-hubspot-set-in-a-visitor-s-browser
And here:
https://knowledge.hubspot.com/articles/kcs_article/account/hubspot-cookie-security-and-privacy?

  1. Using Userlike

This website uses Userlike chat software produced by the company Userlike UG (haftungsbeschränkt), Probsteigasse 44-46, 50670 Cologne, Germany. You can use Userlike to chat with our employees in real-time. At the start of the chat, the following personal data is collected:

  • Date and time of the chat,
  • Browser type/version,
  • IP address,
  • Operating system used,
  • URL of the previously visited website,
  • Amount of data sent. And if provided by you: first name, surname, and e-mail address.

Depending on the course of the conversation with our employees, further personal data may be provided by you in the chat. The nature of this information depends heavily on your request or the problem you are describing.

All our employees have been trained in data protection and in the handling of customer data. All our employees are obliged to maintain confidentiality and have accordingly signed an addendum to their employment contracts which obliges them to maintain confidentiality and observe data protection.

By accessing the our web page, the chat widget is loaded as a JavaScript file from AWS Cloudfront. The chat widget technically represents the source code executed on your computer that enables the chat.

In addition, MPR China Certification GmbH stores the history of live chats. The purpose of this is to save our customers from having to go through a long history of requests, and for us to constantly monitor the quality of our live chat service. Processing is permitted pursuant to Art. 6 Para. 1 Book f, GDPR. If you do not wish your live chat history to be stored, please do not hesitate to contact us using the contact details listed below. Stored live chats and any other of your data will then be deleted by us immediately.

The storage of chat data also serves the purpose of ensuring the security of our information technology systems. This is also our legitimate interest, which is why processing is permitted under Art. 6 Para. 1 Book f, GDPR. The legal basis for the processing of the data provided in the chat is also Art. 6 Para. 1 Books b and f, GDPR.

Further information can be found in the Data processing terms of Userlike UG (haftungsbeschränkt).

  1. Protection of the data of visitors of the portal
    We use security protection measures, such as HTTPS, to protect your personal information. We regularly check our systems for potential weaknesses. Despite our actions, we are unable to provide any guarantee that data will not be accessed or that they will not be disclosed, altered or destroyed as a result of a security breach.
  2. Cookies
    On our portal we use cookies. These are small text files that are stored on your computer and improve the functionality of our portal, for example, to automatically complete a repeated input in the text field. In addition, we can use cookies to evaluate the use of our website (see also section 4. a.)

In most cases, the cookies we use are so-called “session cookies” and these are automatically deleted after the end of your visit. However, we do not associate these cookies with your personal information. Other cookies remain stored on your device (whether mobile or not) until you delete the cookies. This allows us to recognize your browser on your next visit.

You have previously made a selection to use third-party cookies & scripts.

Click here to change your selection or remove your consent.

You can set your browser to be informed about the setting of cookies and allow cookies only in individual cases to exclude the acceptance of cookies for certain cases or in general as well as the automatic deletion of cookies when closing the browser.

You will find instructions here, among others:

https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

https://support.microsoft.com/en-us/help/260971/description-of-cookies

https://support.google.com/chrome/answer/95647?hl=en

By deactivating the cookies by you, the functionality of our portal may be limited.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you wish to use (eg. shopping cart function) are processed on the basis of Art. 6 par. 1 f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically correct and optimized provision of its services. Insofar as other cookies (such as cookies for analyzing your surfing behavior) are stored, they will be treated separately in this privacy policy. “Third-party cookie” offers cookies from providers other than the person responsible for the online offer (see 4. a). Our own cookies are called “First-party cookies”.

You can set up your browser in such a manner that you will be notified anytime cookies are placed and you can permit cookies only in certain cases or exclude the acceptance of cookies in certain instances or in general and you can also activate the automatic deletion of cookies upon closing of the browser. If you deactivate cookies, the functions of this website may be limited.

  1. Amendment of the privacy policy
    Our services on the portal are dynamic and we often introduce new features. Therefore, new information may need to be collected. When we collect or substantially change any new personal information about how we use your information, we will notify you and, if necessary, also modify this Privacy Policy.

Cookiebot

We use the consent management service Cookiebot, provided by Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark (Cybot). This enables us to obtain and manage consent from website users for data processing. The processing is necessary for compliance with a legal obligation (Art. 7 para. 1DSGVO) to which we are subject (Art. 6 para. 1 p. 1 lit. c DSGVO).

For this purpose, the following data is processed with the help of cookies:
Your IP address (the last three digits are set to ‘0’). Date and time of consent. Browser information URL from which the consent was sent. An anonymous, random and encrypted key. Your consent status as an end user, to prove consent.

The key and consent status are stored in the browser for 12 months using the cookie “CookieConsent”. This preserves your cookie preference for subsequent page requests. With the help of the key, your consent can be proven and tracked.

If you enable the “Collective Consent” service feature to enable consent for multiple web pages through a single end-user consent, the service will also store a separate, random, unique ID with your consent.

If all of the following criteria are met, this key is stored in the third-party cookie “CookieConsentBulkTicket” in your browser in encrypted form:
You enable the collective consent feature in the service configuration. You allow third-party cookies via browser settings. You have disabled “Do not track” via browser settings. You accept all or at least certain types of cookies when you give consent.

The functionality of the website is not guaranteed without the processing. Cybot is a recipient of your personal data and acts as a processor for us.

The processing takes place in the European Union. You can find more information about objection and removal options vis-à-vis Cybot at: https://www.cookiebot.com/de/privacy-policy/.

Your personal data will be deleted consecutively after 12 months or immediately after the termination of the contract between us and Cybot. Please see our general comments about deleting and disabling cookies above.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

The purpose of reCAPTCHA is to verify whether data entry on our websites (e.g. in a contact form) is made by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent by the website visitor on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run entirely in the background. Website visitors are not made aware that an analysis is taking place.

The data processing is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in protecting its web offers from abusive automated spying and from SPAM.

For more information on Google reCAPTCHA and Google’s privacy policy, please see the following links: https://policies.google.com/privacy and https://www.google.com/recaptcha/about/.

Web analysis by Matomo (formerly PIWIK)

  1. the scope of processing of personal data

We use the open source software tool Matomo (formerly PIWIK) on our website for the anonymized analysis of the surfing behavior of our users.

A separate cookie (first-party cookies) is set. If individual pages of our website are visited, the following data is stored:

(1) Two bytes of the IP address of the calling system of the user

(2) The visited website called up

(3) The website from which the user accessed the visited website (referrer)

(4) The sub-pages that are visited starting from the visited website

(5) The time spent on the website

(6) The frequency with which the website is called up

The software runs exclusively on the servers of our website. A storage of the personal data of the users only takes place there. The data will not be passed on to third parties.

  1. Legal basis for the processing of personal data

The users’ personal data is processed on the legal basis of Art. 6 para. 1 letter f GDPR.

  1. purpose of data processing

The processing of the users’ personal data enables us to analyze the surfing behavior of our users. By evaluating the data obtained, we are able to compile information on the use of the individual components of our website. This helps us to constantly improve our website and its user-friendliness. These purposes also include our legitimate interest in processing the data in accordance with Art. 6 Para. 1 lit. f GDPR. By anonymizing the IP address, the interest of the users in their protection of personal data is sufficiently taken into account.

  1. duration of storage

The data is deleted as soon as it is no longer required for our recording purposes, usually after 12 months.